Delivery & Shipping Information

Delivery Information Policy - Weight-Based Shipping

At Caliber Grocers, we are dedicated to providing our customers with a seamless and transparent shopping experience, including efficient and fair shipping options. Our delivery information policy outlines how we handle shipping charges based on the weight of the items in your order.

1. Shipping Rates Based on Weight: We calculate shipping charges for your order based on the total weight of the items. The weight is measured in pounds (lbs) or kilograms (kg), depending on your region.

2. Transparent Shipping Costs: The shipping cost for your order is clearly displayed during the checkout process. You will see the shipping fee associated with your selected shipping method before finalizing your purchase.

3. Weight-Based Shipping Zones: We may categorize shipping zones based on geographic regions. Shipping rates may vary depending on the destination of your order. The shipping cost for each zone will be clearly indicated during checkout.

4. Bulk or Heavy Items: Orders that contain exceptionally heavy or oversized items may incur additional shipping charges. These charges will also be disclosed during checkout.

5. Shipping Methods: We offer various shipping methods, including standard, expedited, and express options. The availability of these methods may vary depending on your location and the weight of your order. You can choose the shipping method that best suits your needs during checkout.

6. Order Tracking: Once your order is shipped, you will receive a tracking number and instructions on how to track your shipment. This allows you to monitor the progress of your delivery in real-time.

7. Estimated Delivery Times: The estimated delivery time for your order depends on your location, the shipping method selected, and our processing times. We will provide an estimated delivery date during checkout and in your order confirmation email.

8. International Shipping: For international orders, shipping rates are based on the destination country and the weight of the items. Import duties, taxes, and customs fees may apply and are the responsibility of the recipient.

9. Delivery Partners: We partner with reputable courier services and delivery companies to ensure safe and timely delivery of your orders.

10. Shipping Policies Updates: We may update our weight-based shipping rates and policies from time to time to better serve our customers. Any changes will be communicated on our website and reflected in the shipping information provided during the checkout process.

If you have any questions or require further information about our delivery policies, please don't hesitate to contact our Customer Support Team at 888-827-4472 or email us at admin@calibergrocers.com.

Thank you for choosing Caliber Grocers, and we look forward to serving you with reliable and efficient delivery services.

Below Is Our Shipping Rates

< 1lb-$5.99*

1-2lb - $9.99*

2-4lb - $11.99*

4-6 lb - $13.99*

6-10lb - $16.99*

10-12lb - $19.99

12-15lb -$24.99

15-20lb - $29.99

20-30- $34.99

Over 30lb will be billed at $1.00/lb.

FROZEN/REFRIGERATED: Frozen and Refrigerated Shipments are Subject to an $8 surcharge per box. A box is defined as 2.3 Cu Ft.